There are some obvious reasons as to why users encounter this type of error, the most common reason why this error is produced while working with the HP printers is because the users have a lot of the prints that are to be executed in a queue, you can fix this error by getting rid of the queue. There have been plenty of occurrences that users report the restarting of their system, and their current assignment getting disrupted. Sometimes this error takes place only once but for other users, this can be a headache. So to know more about it follow the steps given below and if then also the error is not resolved feel free to contact HP Printer Support services at any time.
Some methods you can use in resolving this issue listed below
Testing the printer HP printer support
You can reconnect your printer by plugging it off and reconnecting it and see if the printer is working fine now without the error, if not then proceed to the next steps.
Getting rid of the pending print queues
By removing the queues you can test if it works, do so by opening the printing device by clicking the printer icon on your pc monitor, when you have opened the queue print list, you can delete the existing assignments in that queue.
Terminate the advanced printing utilities
- You can do so by choosing the queues then further you can see the print preference option, select that.
- You can view the option that says advanced printing features, after selecting the advanced option tab, now you can proceed to disable it.
You can try verifying if theprinteris working fine, if it doesn’t you can move onto the next method. Hp printer support
A specific font
There is a specific font type that is known to create trouble, that often results in this type of error, you can verify if the default print font is set or marked as franklin gothic book font, if it indeed is set as this font type then please rectify it and change it to another type of font
If it turns out that you have an outdated or partially corrupted firmware then this can result in the errorcode 49.4c02, this type of error often occurs when there is some miscommunication that takes place in between the system and the printer.
Using appropriate drivers for example PCL6 are known to resolve this error, for installation of this driver you can download it from the website, you can further enter the HP printer’s model number and also select your edition of Windows operating system, you can now launch the file by unzipping it and installing it, the guidelines on your display screen can help you with that..
Contact us at HP customer support
For resolving the issue of outdated firmware or any other issue you can contact us for help, in case you were unable to figure out and resolve this error, you can always get in touch with our HP support phone number and our trained crew of specialists can guide you in this process step by step into resolving the issues you face, our customer support is always available 24/7.
Alexander paul is a software engineer living in USA. He has over 10 year of experience in hardware and software technology .